For almost 50 years, customer service has been the priority of the MADIC Group.

The employees of the group devote themselves with energy and passion to their jobs in order to provide the best customer service.

MADIC group’s SERVICES expertise is deployed by country, by company and by type of service.

In France

• MADIC industries : technical support dedicated to professionals
  Creator of solutions for the storage, management and measured distribution of fuel, MADIC industries offers a customer service dedicated to installers. This service delivers training and provides professionals with online assistance to support them.
• MADIC industries & P2M: a maintenance and verification service for fuel-carrying trucks
  Specialists in fuel transport, the LAFON and P2M subsidiaries ensure the maintenance and control of rolling stock (metrology and gauging).
• MIRANE: technical support dedicated to professionals
  As the European leader in customer path datalisation, MIRANE offers online assistance to digital equipment installers, ensuring continuous monitoring of the digital network and remote maintenance of the equipment.
• MADIC repair: an electronic and security repair service
  Taking charge of analysis, electronic repair and component logistics, MADIC repair is a forerunner in terms of physical, logical and business security, and guarantees its customers traceability control.
• MADIC & MADIC elec : a local service for points of sale, screen networks, service stations & car washes
  An ideal partner for projects involving service stations, charging stations for electric vehicles and car washes, MADIC provides design, maintenance and control of infrastructures. Present throughout the country thanks to its 10 agencies, MADIC manages national campaigns for all types of works and installations (TCE). By working as close as possible with its clients, MADIC guarantees the smooth running and performance of their points of sale.

In the United Kingdom

• TLM: a maintenance service for systems & service stations
  As a leader in the design of cloud solutions, TLM ensures the maintenance of the hardware & software systems of points of sale and service stations. This service provides training and online assistance for professionals.

In Belgium

• MADIC Benelux: a proximity service for service stations

  MADIC Belgium merged with MICRELEC to become MADIC Benelux.
  Specialized in the equipment of service stations, MADIC Belgium markets, installs and ensures the maintenance of public and private stations and charging stations for electric vehicles. The company is also approved for the repair and verification of Road Metering Systems (RMS). MADIC Benelux is also a maintenance and technical support service for service stations. As a developer and installer of software and hardware for service stations, MADIC Benelux recognizes the importance of after-sales service for its customers and provides a 24/7 helpdesk and multilingual support service. The company is also approved for the maintenance and repair of charging stations for electric vehicles.

   

In Spain

• LAFON Espana: a technical support dedicated to professionals
  Creator of solutions for the storage, management and measured distribution of fuel, LAFON Espana offers a customer service dedicated to installers. This service delivers training and provides professionals with online assistance to support them.
• MADIC Iberia: a local service for points of sale, screen networks & service stations
  An ideal partner for service station & charging station projects for electric vehicles, MADIC Iberia designs, maintains and monitors infrastructure. Present throughout the country, MADIC Iberia manages national campaigns for all types of works and installations (TCE). By working as closely as possible with its clients, MADIC Iberia guarantees the smooth operation and performance of their points of sale.

In Mexico

• MADIC Mexico: a designer of digital customer journeys dedicated to service stations and a supplier of management systems, unattended payment terminals, fuel dispensing equipment, electric vehicle chargers and Plug & Play service stations.
• MIRANE Mexico: an expert in content and marketing technologies dedicated to multimedia communication at the point of sale. MIRANE Mexico is a leader in the field of integrated digital signage solutions (software, digital strategy, content production, equipment installation and online and on-site support).

In Africa

• LAFON Pétrolyna in Algeria: a local service for points of sale, screen networks & service stations
  The ideal partner for service station & charging station projects for electric vehicles, LAFON Pétrolyna provides installation, maintenance and control of infrastructures. LAFON Pétrolyna manages national campaigns for all types of works and installations (TCE). By working as closely as possible to its customers, LAFON Pétrolyna guarantees the smooth operation and performance of their points of sale.
  MADIC group: a local service for points of sale, screen networks & service stations
  Present in Burkina Faso, Cameroon, Cote d’Ivoire, Gabon, Niger, Mali and Morocco.