TECHNICAL SUPPORT

LAFON offers training sessions that allow each participant to join the network of “approved partners”. The STP team (Professional Technical Support) provides field support in France and abroad for a perfect implementation of the projects. At any time of the day, the STP assists installers through remote maintenance.

TLM provides its customers with a 24/7 support centre. The STP teams provide system and technical hardware & software support, i.e. for both software and hardware. TLM also offers training, operated by its teams, on all the solutions it deploys.

MICRELEC offers a complete customer service for hardware and software that integrates maintenance & repair activities, multilingual on-line assistance, technical support from 1st to 3rd degree, intervention of roadside technicians (ATR), as well as a training centre.